As per the Quality Policy, Karvy will :

• Maintain and assess in-house processes that will sustain transparent and harmonious relationships with clients and customers to provide world class services.
• Aim to set industry standards in customer relations by way of establishing / reinforcing its human & technological resources and act as a facilitator to suit customized needs of our clients.
• Establish partner relationships with our business associates / clients, investors, other customers, service agents and vendors, which would help in building customer, confidence.
• Provide high quality of work life for all our employees and equip them with adequate knowledge & skills so as to meaningfully respond to customer's needs.
• Use state of art information technology in developing new and innovative products and services to meet the changing needs of our customers and clients.
• Strive to be a reliable source of value added support on products and services offered and constantly guide individuals and institutions in making a judicious choice of the same.
• Aim to become a leader in the areas of activities being undertaken, by setting standards in efficiency and responsiveness, thereby exceeding levels of customer satisfaction.
• Strive to keep all stake-holders (shareholders, clients, investors, suppliers, customers, regulatory authorities & employees) and business associates proud and satisfied.